Effective Date: 28-Jul-2024
We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
- Payment Information: If you make a purchase, we collect payment details, including credit card information, which is processed securely by our payment gateway.
- Browsing Information: We may collect information about your visit to our website, including your IP address, browser type, operating system, and pages you view. This helps us improve your shopping experience and our website's performance.
2. How We Use Your Information
- To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and handling.
- To Communicate with You: We may use your email address to send order confirmations, updates, promotional offers, and other relevant information. You can opt out of promotional emails at any time.
- To Improve Our Services: We analyze browsing and purchasing information to enhance our website, product offerings, and customer experience.
- To Comply with Legal Requirements: We may use or disclose your information as required by law or to protect our rights, property, or safety.
3. How We Protect Your Information
- We implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using SSL encryption for data transmission and secure payment processing methods.
4. Sharing Your Information
- We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing. These vendors are obligated to protect your information and use it only for the purposes for which we disclose it.
- Legal Obligations: We may disclose your information to comply with legal requirements, enforce our policies, or protect the rights, property, or safety of our company or others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small files placed on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.
6. Your Choices
- Access and Update: You can access and update your personal information through your account settings or by contacting our customer service team.
- Opt-Out: If you no longer wish to receive promotional emails, you can unsubscribe using the link provided in each email or by contacting us directly.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@painaid.ca
Thank you for trusting Pain Aid (Hosted by GoDaddy) with your personal information.